Solve product and service-related conflicts between consumers and businesses through a fast, transparent, and legally guided Online Dispute Resolution process.
Consumer disputes are conflicts that arise between a consumer and a seller, service provider, manufacturer, or business when the consumer feels they have been treated unfairly.
These disputes usually occur when goods or services are defective, delayed, overpriced, misrepresented, or not delivered as agreed.
Common Conflicts We Handle
Product not working, damaged, or poor quality.
Service not delivered as promised (e.g., repair, installation, travel service, etc.).
Customer charged extra without clear reason.
Item delivered late, wrong item, or not delivered.
False claims about products or services.
Company refusing repair or replacement even within warranty.
Refund not given, return denied, or replacement delayed.
Fake products, damaged delivery, order cancellation issues.
We Help You Recover Money From
Individual consumers
Online shoppers
Service users (repair, installation etc.)
Buyers of electronics, home appliances, furniture etc.
Subscribers of telecom, OTT, internet, electricity etc.
Inform users about basic rights:
Right to Safety
Right to Information
Right to Choose
Right to Redressal
Right to Consumer Education
Resolve business, customer, or personal conflicts securely.
Don't let unresolved complaints go unheard. Resolve consumer disputes through a secure and legally compliant online process.
